Contact Us
Before contacting us, check out our FAQs for answers to the most common questions.
Specific Requests
Chat With Us - Fastest Support
Most questions can be answered right away in our chat - from order updates to product info.
- Available 24/7 - even after hours our chatbot can look up your order status.
- If the chatbot can't resolve your issue, it will collect your details and create a ticket.
- Our team will follow up during business hours (Mon-Fri, 8am-4pm CT)
Prefer Not to Chat?
You can also submit your request directly through our detailed request form. Responses are handled within 1 business day (Mon-Fri).
Call us
We're available Monday - Friday 8am - 4pm (CT)(888) 903-1115 toll free
(563) 556-3931 local
Verena Street Coffee Co.
720 Verena Ct.
Dubuque, Iowa 52002
