Beginning May 10, our lobby will be open to the public for general shopping. We are hoping to resume tours and tastings in the fall.

 

For comments, concerns, information, or to provide product feedback, please reach out to us. We encourage customer feedback, and we read and respond to every message within 1 business day. Many product-related questions have been covered in our Frequently Asked Questions.

Shipping policy

All of our coffees are made in Iowa, shipped within 1 business day from the time of your order, and should typically arrive at your door within 1 to 5 business days from your order. Shipping within the contiguous 48 states only. For shipping outside the continental U.S., please contact us.

Return policy
If you are not 100% satisfied or if you have a problem with any of our products, please contact us and we will make sure you are 100% satisfied.

By chat

💬Start a chat with our team

Our chat hours are 9am-4pm Mon-Fri, but many order status and customer inquiries can be answered via chat automation after hours. Leave your email in the chat for follow-up on the next business day if needed.

* If you simply want to provide feedback, feel free to do so in the chat and we will review it on the next business day.

By phone

(888) 903-1115 toll free
(563) 556-3931 local

By mail

Verena Street Coffee Co.
720 Verena Ct.
Dubuque, Iowa 52002
USA

Lobby Hours                         
Monday - Friday
8:00 am - 12:00 pm
1:30 pm - 4:30 pm

Information about Tours & Tastings

 

Take a virtual tour below:

 

Paying tribute to our roots, Verena Street Coffee is named after the small, intimate lane nestled in the River valleys of Eastern Iowa where we grew up.”